Shipping & Delivery
All orders submitted online will be manually checked by a customer service representative.
Correct and approved orders will ship from our warehouse within 2 to 3 business days. Bruce&Clark uses several carriers and we will determine the best carrier for your destination.
Orders are shipped Monday through Friday, excluding legal holidays. Transit time can take from 3 to 10 business days, depending on destination.
We ensure that all orders are shipped out of our warehouse within the time prescribed by our strict company shipping policy. We are not liable for any packages that arrive late due to shipping problems that arise with our couriers and the US/Canada Postal system and other "Act of God" such as earthquakes, floods, hurricanes etc.
Shipping Rates & Guidelines
Updated September 4, 2018
With the closing of Greyhound all over Western Canada and higher delivery costs, we need to implement some temporary measures for shipping customer orders. Certain locations in Western Canada will immediately be subject to additional shipping charges. Minimum orders will also be increased for most locations.
Please check the Shipping Guidelines for your area:
- Shipping Guideline for BC
- Shipping Guideline for AB
- Shipping Guideline for SK, MB, ON & other provinces
Orders for less than the minimum order may still be processed but with potential additional delivery charges, depending on location. Please contact us for details.
Please contact us if you don’t see your city or town on the list for further shipping guidelines
FREE FREIGHT or FREIGHT ALLOWANCES may be possible for orders over $2,500.00. However, it will depend on the destination.
Existing customers and/or Key Accounts will have their own Shipping Guidelines. Please contact your Account Representative.
This guideline will be updated as new freight companies adjust their routes in the next few months to make up for all the Greyhound routes.
Rates apply to COMMERCIAL ADDRESSES only. Residential addresses are subject to a surcharge of $25 on all orders.